At Gurl Coded, every piece is created with intention. ✨
Shopping is personal — and so is trust. That’s why our Returns & Refunds Policy is designed to be clear, simple, and community-first.
Here’s everything you need to know about returns, refunds, and cancellations.
💌 How to Start a Return
If something isn’t right, we’re here to help.
Please email contact@gurlcoded.com within 7 days of receiving your order.
Include:
- Your order number
- Photos of the item (if applicable)
Our team will review and respond within 7 business days.
📦 Return Conditions
We honor returns when items are:
- Unused, unworn, and unwashed
- Free of stains, damage, or alterations
For hygiene reasons, the following items cannot be returned:
- Underwear
- Pajamas
- Swimsuits
- Socks
- Masks
Customers are responsible for return shipping costs.
⚠️ Returns sent without prior confirmation may not be accepted.
💳 Refunds
Once your return is approved and processed:
- Refunds are issued to the original payment method
- Please allow up to 10 business days for your bank or payment provider to process the funds
We’ll email you once your refund has been issued.
❌ Order Cancellations
- Orders that have not yet shipped may be canceled for a full refund.
- If your order has shipped, it must follow the standard return process above once delivered.
📬 Lost or Damaged Items
We stand by our products and take every report seriously.
If your item arrives damaged or defective, please email contact@gurlcoded.com within 7 days of receiving it.
Include:
- Photos of the issue
- Your order number
If your package is lost in transit, please contact us within 7 days of the estimated delivery date.
We’ll investigate with our carrier partners and assist in resolving the issue.
⚖️ Final Sale Items
Items marked as Final Sale cannot be returned or exchanged.
Please review product details carefully before purchasing.l make it right. 💖
❓ FAQ: Returns & Refunds at Gurl Coded
Final sale items are not eligible for return or exchange.
Refunds typically appear in your account within 5–10 business days, depending on your payment provider.
Customers cover return shipping unless the item arrived damaged or defective.
Yes, if it has not yet shipped. Contact us as soon as possible at contact@gurlcoded.com to confirm.
Email contact@gurlcoded.com with your order number and tracking info.
If confirmed lost, we’ll assist with a replacement or credit.
🌿 Our Promise
Every Gurl Coded piece is made with intention — and that care extends to our customer experience.
If you ever have a concern, reach out to us.
We’ll always do our best to make it right. 💖